How One CivicTech Partnership Will Revolutionize Access to Mobile for Governments

I am so pleased to announce our exciting new partnership at APPCityLife with Accela. With over 2000 communities using Accela permitting solutions across the globe – and over half of the largest cities in the US, this will completely change what is possible.

Read more:  How One CivicTech Partnership Will Revolutionize Access to Mobile for Governments

Why We Must Help Bridge the Gap For Women In Tech

I remember you; you’re the one we used to bet when you’d fail.

The comment came from a former writer who, like me, had been a contributor for one of New Mexico’s most prestigious publications, The Albuquerque Tribune, a Pulitzer Prize-winning newspaper which closed its doors in 2008 – only a year before I made the shift from well-known local writer to founder of a tech corporation. And not founder of just any tech company – I launched APPCityLife as a company tasked with forging a path in the brand new industry of mobile.

March, 2010 - in San Francisco to attend MobileBeat 2010, where APPCityLife was named one of the 20 Hottest Startups. I was the only woman in the pitch contest - the first time I realized the immense gender gap I was facing.

March, 2010 – in San Francisco to attend MobileBeat 2010, where APPCityLife was named one of the 20 Hottest Startups. I was the only woman in the pitch contest – the first time I realized the immense gender gap I was facing.

While I may understand why he, like many other former colleagues, believed a quick demise was eminent for a woman taking the leap from writer to tech startup founder, the discovery that they actually took bets on how long it would take me to fail was a bit of a shock. For me, the decision wasn’t any bigger leap than the one I’d already taken from stay at home mom to writer. I haven’t ever waited to be qualified to do something that I wanted or needed to do – not ever. I applied for my first real job the same day the state of Ohio deemed me legally old enough to earn a paycheck – and I got hired from the first store I walked into despite having no previous experience in retail. At sixteen years old, I’d already been babysitting for six years and selling and delivering newspapers (sometimes two routes) for eight years. Yes, eight years. I started selling Grit Magazine door to door to earn extra money when most kids my age were busy playing kick ball or riding bikes. I wasn’t afraid of stretching skills or work, and that was the only qualification necessary to learn the rest that was needed.

Over the past five years as we’ve grown APPCityLife into the civic tech platform it is today, I’ve wondered how many other women would embrace tech if they believed it possible to do so. Tech is so much more than being a full-fledged developer, scientist or engineer, and one of our goals has been to empower individuals on the fringe of tech to not just join the community but change the conversation by being part of it.

The Civic Entrepreneur Bootcamp with 40% Women Participants

The Civic Entrepreneur Bootcamp with 40% Women Participants

We recently hosted our first Mobile App Bootcamp, opening up our platform to the public for the first time. I was overcome with emotion as I looked out across the room of participants and realized that almost half of the room were women. Many, like me, possessed passion, vision, and innovative ideas but hadn’t taken the path of formal education in a STEM degree. And in that moment I realized the true, equalizing power of what we’d spent five years building at APPCityLife – our blend of civic tech and user-friendly access is a gateway for women as well as other under-represented groups to not only embrace but become active, contributing participants in tech.

Our bootcamp is the beginning of a new initiative we are spearheading at APPCityLife – a push to bring access to our platform to individuals and groups all around the world who already have the creativity, ideas and passion to envision valuable solutions to civic challenges within their own community. In fact, our second event is already lined up, and we’ll be opening our platform to participants at a hackathon in Silicon Valley aimed at solving transportation challenges for the region. If all that is needed to is access to a user-friendly platform which bridges the current gap between the non-tech and highly skilled developers, we can make that happen, and that is so exciting to me.

Screenshot 2014-10-09 07.53.48News broke yesterday of Laura Arrillaga-Andreessen and Marc Andreessen donating $500,000 to Girls Who Code, Code2040 and Hack the Hood, all nonprofits focused on bringing new opportunities in tech to women and black and Latino people. And while I admit to being sensitive to the subject after being on the front lines for the past five years, I found it ironic that the top search results for articles about the Andreessen’s donation all focused on Marc, many failing to even mention his wife’s involvement. In fact, the first result to include her name was penned by a woman journalist.

APPCityLife Founder / CEO pitching at the Deal Stream Summit, one of three women to pitch among ten high potential tech startups in New Mexico.

APPCityLife Founder / CEO pitching at the Deal Stream Summit, one of three women to pitch among ten high potential tech startups in New Mexico.

Our team was one of ten companies invited to pitch on October 7, 2014, at the Deal Stream Summit which brought together investors from New Mexico and the region. When I pitched with the group last year, I was the only woman. This year, there were three women presenters – a significant increase. In fact, one woman pitched on stage after having less than 24 hours to polish her presentation after her business partner landed in the hospital with a heart attack. She represented well, especially given the limited time to prepare. But since the event, not one news story published to date has covered or even named a single woman who participated in the event, although one online piece did at least post a photo. And of the women investors present at the event – not a single one was mentioned or included either. Please know that this is not about women wanting special treatment or not celebrating the successes of male colleagues, I do. This is about voicing concern over the insidious gender bias that is still happening today, where the men are taken more seriously, given more credence by the press.

Some days it gets wearying to face the additional challenges it takes for a woman to make it in the world of tech, but on days when it feels like that to me, I pull out the photo of all of the women that attended our first bootcamp. I remind myself how lucky I am to have not only a supportive, proactive spouse and cofounder but two other male cofounders who have all put their faith in a woman CEO and are giving everything they have to help change the possibilities for other women and under-represented groups by building a platform which will deliver access to tech and help bridge the gap. It’s impossible to stay discouraged for long with that much support and when that kind of promise lies ahead. If all it takes is stretching skills, hard work, and the courage to not play by the rules of the boys’ club, whether we’re men or women – we can all do that.

Originally published in Huffington Post.

Addressing the Downside of Civic Hacking: Creating A Financially Sustainable Model

Members of the ABQ Civic Entrepreneur Bootcamp building apps on the CityLife platform

Members of the ABQ Civic Entrepreneur Bootcamp building apps on the CityLife platform

One of the best known civic mobile app contests is the NYC BigApps Challenge. The competition has attracted hundreds of teams from around the world, all vying for high dollar prizes and the promise of a coveted contract with the City of New York. Since the contest’s inception five years ago, hundreds of apps have been launched – with last year’s winners alone sharing a prize pool of over $150,000.

For the winners, it is well worth the effort. The prize money, especially considering that no stake in equity is taken from the winning team or company, is of high enough dollar amount to recoup costs for time spent developing, testing and deploying the app – and possibly make a small profit depending on the size of the team. Along with prize money, there is also the value of international publicity generated for finalists and winners.

But what of the hundreds of apps that aren’t winners, which earn neither publicity nor money? An in-depth study that followed the apps submitted for the 2011 competition reported that only 35% of the applications could be verified as still working one year later. The apps which integrated multiple sources of data along with user-generated content were the most likely to still be in use, but even among those apps, almost half were no longer being supported. That is a lot of time, programming talent, and effort expended on projects with very little reward beyond the experience.

This is only one contest with one study, so perhaps the results would trend differently with larger samples, but I’m not so sure. As the founder and CEO of APPCityLife, a startup delivering a global platform with sustainable options for developing and maintaining useful mobile apps for cities, I have heard this story told all too often by hackathon organizers, city leaders and civic hackers. In fact, in a private conversation with our team, the founder of one of the world’s largest civic hacking groups went as far as expressing regret for launching the group due to the growing challenges of leveraging short-term volunteer labor to create longterm solutions for communities – not because solutions aren’t needed but because most of the events hosted by his organization delivered very little in the way of viable product – and when a completed project was deployed, finding funding and an entity to deliver continued support was an even more difficult proposition.

Here is what I believe must happen if we, as a global community, want to effectively exploit the power of mobile apps to address the growing civic demand for access to information and communication via mobile.

Free Labor Is Not A Sustainable Solution

While most of us have likely participated in volunteer efforts focused on a personal passion, very few of us can sustain full time or long term involvement without enough financial benefit to cover our day to day expenses. Even as a corporation, our team can only provide charitable support to a limited number of worthy institutions. This whole “build it and they will come” notion that somehow all that is necessary is for cities to send their data out into the ether and then the data will be embraced by developers and integrated into useful tools solving pain points for citizens for free is short-sighted. While open data most definitely accessed and used in very valuable ways beyond building mobile apps, it is important to realize that when it comes to this particular aspect of open data, free is not a sustainable solution.

Students, community groups and individuals are usually more than willing to show up for a day or a weekend to attempt to address local issues, brainstorm solutions and begin the hard work of building out the technology needed to bring that solution to viable product, more often that not, a day or a weekend is just not enough time. And expecting these groups or individuals to continue work over long periods of time without financial remuneration is not only unreasonable, it is not good business. Without proper funding, solutions are not easily maintained, updated, or grown to add new features. It is one of the reasons we spent almost a year building a real time coupon server where geolocated, targeted offers are deployed on the fly on a local level. By offering revenue share models where income generated through mobile coupons, sponsorships and advertising is shared with those creating solutions for their community, there is proper incentive for apps to be sustained longterm. And it works – our first public school app went out the door already generating more revenue for the school district than was spent on development or support fees.

Open Data Must Be Normalized For Affordable Mobile Integration

Since most open data is being delivered from legacy servers with myriad formats, the challenge of integrating multiple data sets that are structured differently is a difficult challenge even for experienced programmers. When our team began work on our own global open data app, we experienced first-hand the challenge of developing an app accessing data feed from a variety of sources, including companies like Socrata or Junar as well as data produced by in-house teams in other cities. Instead of tackling each of the data sets individually, we stopped production on the app and took a month to build an incredible piece of technology – a world-class open data server which analyzes data from almost any source and normalize it on the fly for immediate use in mobile as everything from charted city budgets to real-time mapped locations of food trucks. It almost feels like magic happens when an open data feed is added and then appears as a readable chart within seconds. And the best benefit of automating complex coding is greatly reduced requirements of both skill level and time to produce a finished product, meaning that an app that might cost six figures and take months with custom coding can be produced in a few days or weeks and supported for as little as a few thousand dollars a year – and generated advertising revenue can often cover or exceed those costs.

Make Mobile Development Accessible to Non-Developers

During a recent meeting with the CIO of a city on the West Coast, it was mentioned that the majority of people who attend the civic hackathons his city hosts arrive with almost all of the right ingredients: passion, ideas, and willingness to work as a team. What is missing from the majority of the attendees is the one skill needed to create mobile apps for civic solutions, mainly the ability to code. And after his team reviewed numerous platforms available on the market today, none provided the depth of flexibility or the sophistication needed to enable non-developers to create powerful civic apps that would actually solve the problem being addressed. It is one of the many motivators behind our decision to make the necessary upgrades to our platform to offer a version which graphic artists, web developers, and passionate activists could comfortably use. It is vital that as a global community, we enable those who are most willing and able to solve problems to access tools that enable them to finish the job in hours or days instead of months. After news of our first successful bootcamp this past weekend – the first time anyone outside of our own team gained access to our platform – requests for a spot on a waiting list to access this platform have already started pouring in from those in attendance to as far away as South America, Europe and Africa.

If we want open data initiatives to truly succeed and become the conduit for useful mobile tools in our communities, we must offer options for funded projects, provide access to powerful tools which serve as stepping stones for STEM. Only then can we create sustainable public-private partnerships. We will all reap the benefits of more available civic mobile solutions when we come to the place that the only limit holding us back is time.